Privacy Policy

Internet Market-Place "LUKOIN" (hereinafter referred to as "we," "our," or "our store") places great importance on protecting your privacy and complying with data protection laws. We understand the importance of your personal information and strive to ensure its reliable protection.

This Privacy Policy explains what data we collect, how we use it, and the measures we take to protect it.

1. Information Collection and Use

We collect information that you provide to us when placing an order on our website, registering an account, or subscribing to our newsletter. This information may include:

Personal Data: name, surname, email address, phone number, delivery address, date of birth, and other data you provide when placing an order or registering.
Order Information: details about the products you ordered and delivery information.
Technical Data: IP address, device type, browser, visitor data (e.g., via cookies).

We use your information for the following purposes:

Processing orders and delivering goods.
Notifying you of order status and store news.
Improving service quality and website performance.
Customer support and communication.
Sending marketing materials if you have subscribed to the newsletter.

2. Protection of Personal Data

We take all necessary measures to protect your personal data from unauthorized access, alteration, or deletion. All information you provide to us is transmitted through secure channels using modern encryption technologies.

We store personal data only for the time required to fulfill our obligations to you or until you request the deletion of your data.

3. Use of Cookies

Our website uses cookies to improve user experience. Cookies help us understand how you use our site and allow us to offer more personalized services. You can configure your browser to reject cookies, but some site features may be unavailable if you do so.

4. Data Sharing with Third Parties

We do not share your personal data with third parties, except in the following cases:

Employees and partners who assist us with order processing and delivery.
When required by law or to protect our rights, such as in cases of fraud or other legal matters.

5. Your Rights

You have the right to access, modify, or delete your personal data. To do so, you can contact us using the contact details provided on the website. We will strive to respond to your request within a reasonable timeframe.

If you no longer wish to receive promotional materials from us, you can unsubscribe from the newsletter using the link provided in each email.

6. Changes to the Privacy Policy

We reserve the right to update and change this Privacy Policy. All changes take effect once published on this website. We recommend periodically checking this page to stay informed about the latest version.

7. Contact Information

If you have any questions or suggestions regarding our Privacy Policy, please contact us at the following:

Email: example@lukoin.com
Phone: +7 (XXX) XXX-XX-XX

Last updated: March 2025